Privacy Policy

1. Scope

This Privacy Policy explains how BoyTwigg AI LLC ("BoyTwigg," "we," "us," or "our") collects, uses, discloses, retains, and protects personal information when you:

• Visit or interact with boytwigg.ai and its pages, forms, and features (the "Site")
• Request information or book a consultation through the Site
• Communicate with us about the Site or a potential business relationship
• Subscribe to or receive communications initiated through the Site

This Privacy Policy applies only to the Site and related pre-engagement communications. It does not govern information processed while delivering services to a client under a signed agreement. Client-engagement data is governed by the applicable written agreement and related privacy or data-processing terms.

This Privacy Policy also does not apply to third-party websites, applications, or services that we do not control, even if the Site links to them.

2. Personal Information We Collect

The information we collect depends on how you interact with the Site.

2.1 Information You Provide

We may collect information you choose to provide, including:

• Name
• Email address
• Telephone number
• Company, title, and other professional information
• Information included in a contact form, consultation request, questionnaire, or email
• Scheduling preferences and meeting details
• Information about the services you are interested in
• Feedback, survey responses, testimonials, or other communications you submit

Please do not submit passwords, access credentials, Social Security numbers, financial account information, health information, legally privileged material, trade secrets, or other highly sensitive information through a general website form.

2.2 Information Collected Automatically

When you use the Site, we and our hosting, security, analytics, and technical service providers may automatically collect information such as:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Pages viewed and links selected
• Referring and exit pages
• Date and time of access
• Approximate location derived from an IP address
• Site-performance, error, diagnostic, and security information
• General interaction data, such as scrolling or navigation activity, if analytics tools are enabled

2.3 Cookies and Similar Technologies

The Site may use cookies, local storage, pixels, tags, and similar technologies for purposes such as:

• Operating essential Site functionality
• Maintaining security and preventing abuse
• Remembering preferences
• Measuring Site performance and usage
• Understanding how visitors interact with the Site

Where required by law, we will request consent before using non-essential cookies or similar technologies. You may also be able to control cookies through your browser settings. Disabling certain technologies may affect Site functionality.

2.4 Information From Third Parties

We may receive personal information from:

• Scheduling and calendar providers when you book a consultation
• Website-hosting, form, communications, analytics, and security providers
• Referral partners or people who introduce you to us
• Publicly available business and professional sources

Third-party services may collect information directly from you under their own privacy policies.

3. How We Use Personal Information

We may use personal information to:

• Operate, maintain, secure, and improve the Site
• Respond to questions, inquiries, and consultation requests
• Schedule and conduct meetings
• Evaluate a potential business relationship
• Prepare and send requested information or proposals
• Communicate with you about our services
• Send administrative, security, legal, or policy notices
• Measure Site performance and understand Site usage
• Detect, prevent, and investigate fraud, abuse, security incidents, and unlawful activity
• Maintain business, tax, accounting, and legal records
• Comply with applicable law and legal process
• Establish, exercise, or defend legal claims

We do not use information collected through the Site to train generalized artificial-intelligence or machine-learning models.

4. Legal Bases for Processing

Where applicable law requires a legal basis for processing, we rely on one or more of the following:

• Consent: where you have given us permission, including for certain cookies or optional communications
• Contract or pre-contractual steps: where processing is necessary to respond to a request or take steps you asked us to take before entering into an agreement
• Legitimate interests: operating and securing the Site, responding to inquiries, developing business relationships, improving our communications, and protecting our rights
• Legal obligation: complying with applicable laws, legal process, and regulatory requirements

5. How We Disclose Personal Information

We may disclose personal information in the following circumstances.

5.1 Service Providers

We may use third-party providers for website hosting, content delivery, security, analytics, form processing, scheduling, email, communications, and related business operations. These providers may process information on our behalf for the services they provide to us.

5.2 Professional Advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers where reasonably necessary.

5.3 Legal, Safety, and Security Purposes

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, subpoena, court order, or other legal process
• Protect the rights, property, safety, or security of BoyTwigg, Site visitors, or others
• Detect, prevent, or investigate fraud, abuse, security incidents, or unlawful activity
• Enforce our agreements or protect against legal liability

5.4 Business Transactions

Information may be disclosed or transferred in connection with a merger, financing, acquisition, reorganization, bankruptcy, sale of assets, or similar business transaction, subject to applicable law.

5.5 At Your Direction

We may disclose information when you ask or authorize us to do so.

We do not sell personal information for money. We do not share personal information for cross-context behavioral advertising, and we do not process personal information for targeted advertising as those terms are defined by applicable U.S. state privacy laws.

6. Marketing Communications

You may opt out of non-transactional marketing emails by using the unsubscribe method included in the message or by contacting us at me@boytwigg.ai.

Even after you opt out, we may continue to send communications that are necessary to respond to your request or address administrative, legal, security, or transactional matters.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Respond to inquiries and maintain business relationships
• Operate and secure the Site
• Maintain legal, tax, accounting, and business records
• Resolve disputes and enforce agreements
• Comply with applicable law

Retention periods may vary based on the nature and sensitivity of the information, the duration of our relationship with you, legal requirements, security needs, and applicable limitation periods.

Information may remain temporarily in secure backups until those backups are overwritten in the ordinary course.

8. Data Security

We maintain administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards may include access controls, encryption, authentication, monitoring, and vendor-management practices appropriate to the information and risk involved.

No method of transmission or storage is completely secure. We cannot guarantee that unauthorized access, loss, misuse, or alteration will never occur.

9. International Processing

BoyTwigg is based in the United States. Personal information may be processed and stored in the United States and other countries where our service providers operate. Those locations may have data-protection laws that differ from the laws where you live.

Where required, we use legally recognized safeguards for cross-border transfers.

10. Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Confirm whether we process your personal information
• Access or obtain a copy of your personal information
• Correct inaccurate personal information
• Delete personal information
• Obtain certain information in a portable format
• Restrict or object to certain processing
• Withdraw consent where processing is based on consent
• Opt out of sale, targeted advertising, or certain profiling
• Appeal a decision regarding a privacy request
• Lodge a complaint with an applicable regulator

To submit a request, email me@boytwigg.ai with the subject line "Privacy Request." To appeal a decision, use the subject line "Privacy Appeal."

We may need to verify your identity and authority before completing a request. We may deny or limit a request where permitted by law, including where we cannot verify the request or an exception applies.

You may use an authorized agent where permitted by law. We may require proof of the agent's authority and may separately verify your identity.

We will not discriminate against you for exercising a privacy right.

10.1 Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act, including rights to confirm processing, access, correct, delete, and obtain a portable copy of personal data, and to opt out of sale, targeted advertising, and certain profiling. Texas residents may also appeal a denial of a request.

BoyTwigg does not sell personal data and does not process personal data for targeted advertising.

10.2 California Residents

If the California Consumer Privacy Act applies to BoyTwigg's processing, California residents may have rights to know, access, correct, delete, and obtain information about categories of personal information collected, sources, purposes, retention criteria, and categories of recipients. California residents may also have rights to opt out of sale or sharing and to be free from discriminatory treatment.

BoyTwigg does not sell personal information and does not share personal information for cross-context behavioral advertising.

Nothing in this section represents that every provision of the California Consumer Privacy Act applies to BoyTwigg in every circumstance.

10.3 European Economic Area, United Kingdom, and Switzerland

Where applicable, individuals in these jurisdictions may have rights of access, correction, erasure, restriction, portability, objection, and withdrawal of consent. You may also lodge a complaint with your local data-protection authority.

11. Browser Privacy Signals

Because we do not sell personal information or share it for cross-context behavioral advertising, we do not currently provide a separate sale or targeted-advertising opt-out link.

Where applicable law requires recognition of browser-based opt-out preference signals, such as Global Privacy Control, we will process those signals as required.

Some browsers transmit "Do Not Track" signals. There is no uniform industry standard for responding to those signals, and the Site may not respond to them unless required by law.

12. Children's Privacy

The Site is intended for business users and is not directed to children under 18. We do not knowingly collect personal information directly from children under 18 through the Site.

If you believe a child has provided personal information through the Site, contact us so we can evaluate and address the issue.

13. Third-Party Links and Services

The Site may link to third-party websites or services. Their privacy and security practices are governed by their own policies and agreements. BoyTwigg is not responsible for the privacy, security, availability, or content of services we do not control.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, the Site, technology, or legal obligations. We will post the updated version and revise the "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent.

15. Contact Us

Questions, requests, or concerns about privacy may be directed to:

BoyTwigg AI LLC 4008 Louetta Rd, Ste 402 Spring, Texas 77388 Email: me@boytwigg.ai